Med Associates, Inc. - bringing a wealth of skill and knowledge from over 100 years combined experience in the healthcare industry including account management, provider enrollment coding expertise, financial management and more.
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Choosing the right partner for your practice is vital, but in today's complex healthcare environment the task can seem overwhelming. Here's a list of questions you can use to help you explore your options and select the partner that's right for you.

Questions to ask a billing company:

  • How long have you been in business?
  • What is your expertise in my specialty?
  • What is your client/staff retention?
  • Do you outsource any part of the process?
  • Is any work done outside the USA?
  • Are the outsourcing partners reliable? HIPAA compliant?
  • Who will we be working with to implement?
  • Who will we be working with on an on-going basis?
  • What type of front end claim edits do you utilize?
  • What additional fees do you charge? (postage, printing, courier)
  • Who will answer patient questions?
  • What do patient statements look like?
  • What are the average days in A/R for your current book of business?
  • How will your monthly reports reconcile to bank statements?
  • What professional organizations are you affiliated with?
  • What kinds of safeguards are in place for security of data back-up?
  • Have you ever been investigated for fraud or abuse?
  • What is your insurance coverage for errors and omission?
  • What are your company's future goals?
  • What clearinghouse do you use? Do you submit direct to carriers?
  • How often do you submit claims?

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